Shipping details:

Domestic Australian shipping:

Orders under $100:

$9.95 standard shipping (3-6 business days after dispatch)

$14.99 express shipping (1-3 business days after dispatch)

Orders over $100 are eligible for FREE standard shipping.

Important Notice: Australia Post Suspension on Orders to the United States

Due to recent service suspensions by Australia Post, we are currently unable to ship orders directly to the United States through standard channels. If you place an order from the U.S., our team will contact you to discuss the best available shipping options. Please note that additional shipping fees may apply.

If we’re unable to find a solution that works for you, we will provide a full refund and your order will not be dispatched.

We truly appreciate your understanding and patience as we work through these postal disruptions.

International shipping:

Orders under $300:

$24.95 standard shipping.

Orders over $300:

FREE standard shipping.

International - Customs

You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be paid by you. We have no control over these charges and cannot predict what they may be. If you refuse to pay these charges your parcel may be abandoned, and Stingray will not be held responsible for any loss of funds as a result of this occurrence.

Customs policies vary widely from country to country and you should contact your local customs office for further information. Additionally, when ordering from STINGRAY® , you are considered the importer of the goods and must comply with all laws and regulations of the country in which you are receiving the goods.

To avoid any unnecessary customs charges, please check with your local customs office to find out what the exemption limit is for goods entering the country before having to pay taxes.