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Guarantee

THE GUARANTEE

If for any reason you are not completely satisfied with a product, we will be happy either to replace the item or to refund your money (for Internet customers only). Simply follow the instructions below and return the product/s to us at the addresses listed.

  • Goods should be returned within four weeks of the original order date in their original packaging with the original labels/tags.
  • To comply with Australian Government Health Regulations they must be unworn and unwashed.
  • So that we can monitor and improve our customer service we ask that you include the receipt you received with your parcel and indicate why you have returned the goods.

If you would like the goods to be Exchanged, please forward to the following address:
Stingray International Pty Limited
15 Oborn Road
Mount Barker, SA 5251
Australia
If you would prefer a Refund, we will credit your card for the amount of the goods excluding delivery charges (if any). Please email your Refund instructions to the following email address: matthew.hockin@stingray.com.au